*Subject to retailer and concierge availability. May not be available in your area. Please reach out to a Genesis Concierge for details.
Welcome to Genesis of Cool Springs
We Are Here Every Step Of The Way
Introducing Genesis Concierge
A fresh approach to shopping for a luxury vehicle, Genesis Concierge leaves you with only the fun parts of the experience. A complimentary personal shopping service, your concierge can gather information you need, arrange at-home test drives,* personally liaise with retailers for you and more. Whatever you need, from wherever you are, we're here to help.
Nice To Meet You
Expect a level of service that is always exceptional. Your Genesis Concierge gets to know you and customizes the shopping experience to your needs. From start to finish, it’s a seamless shopping journey.
Contact A ConciergeExceeding Your Expectations
Every Genesis Concierge is ready to go above and beyond. That includes scheduling test drivesDisclaimer*—starting at your front door in many markets—and working directly with your local Genesis Retailer to address any concerns.
Schedule Test DriveAt Your Service
Let's Begin
A Genesis Concierge is waiting to help. Simply complete the form below to tell us what model you are interested in and a Genesis Concierge will respond using your preferred communication method: email, phone or text.
Meet Your Concierge
A Genesis Concierge is ready to ensure we understand your needs so we can gather information, compare vehicles, book a test drive, or go to purchasing. Whatever you need, we’re here to help.
Find Your Perfect Match
When the time comes for you to make a purchase or lease a vehicle, your Genesis Concierge will work with your local Genesis Retailer to ensure you receive priority service, including convenient options like home delivery of your paperwork and, where permitted, even the delivery of your vehicle itself.
Contact Us Directly
You can request Genesis Concierge assistance by calling us at 615-538-9986. We look forward to hearing from you.
Monday-Friday 9:00 a.m. - 8:00 p.m.
Saturday 9:00 a.m. - 8:00 p.m.
The Genesis Experience
The Genesis Experience
Whether you’re purchasing your first Genesis, renewing a lease or looking to upgrade to a newer model—we want your experience to be exceptional. Get to know our suite of white glove benefits designed to make your shopping and ownership experience unforgettable.
Discover The Genesis ExperienceRequest At-Home Test Drive or Remote Delivery
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Genesis of Cool Springs
225 Comtide Court
Franklin, TN 37067
- Sales: (615) 538-9986